Privacy Policy

Introduction

Los Angeles Heart Specialists ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form on our website
• Schedule an appointment
• Subscribe to our newsletter
• Contact us via phone or email

This information may include:

• Name
• Email address
• Phone number
• Address
• Insurance information
• Medical history and health information

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Geographic location (country/region level)

How We Use Your Information

We use the information we collect to:

• Provide and manage our healthcare services
• Schedule and manage appointments
• Communicate with you about your care
• Process insurance claims and billing
• Respond to your inquiries and requests
• Send you relevant health information and updates (with your consent)
• Improve our website and services
• Comply with legal obligations

Protected Health Information (PHI)

As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled in accordance with HIPAA regulations and our Notice of Privacy Practices, which is available at our office and upon request.

PHI collected through our patient portal or during the course of your care is subject to additional protections and is used only for treatment, payment, and healthcare operations as permitted by law.

Information Sharing and Disclosure

We may share your information in the following circumstances:

• Healthcare Providers: To coordinate your care with other providers involved in your treatment
• Insurance Companies: To process claims and verify coverage
• Service Providers: With third parties who perform services on our behalf (e.g., appointment scheduling software, email services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us understand how you use our website.

We use cookies for:

• Essential website functionality
• Analytics and performance monitoring
• Remembering your preferences

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security assessments
• Employee training on privacy and security

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications
• Request a copy of your medical records

For health information rights under HIPAA, please refer to our Notice of Privacy Practices or contact our Privacy Officer.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). These include the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information (we do not sell personal information).

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Los Angeles Heart Specialists
123 Health Blvd
Los Angeles, CA 90001
Phone: (213) 555-0199
Email: info@losangelesheartspecialists.com